1. Scope
This Privacy Policy explains how personal data is processed while you use the pigeon pedigree and management service offered through Pedigre Pro (the "App"). For detailed information under Turkish data protection law (KVKK), also see the KVKK Disclosure Notice.
2. Data We Collect
- Account information: full name, email address and phone number. Your password is never stored or viewed in plain text; it is processed on the Pedigre Pro server as a one-way secure password hash.
- App content: pigeon/clutch records, pedigree information, flight results, nutrition/health/cost-income records, reminders, breeding pair records.
- Messages you send through the contact form.
- When purchasing Premium membership: your payment plan, amount, bank transfer reference code, and the review/approval status of your payment notification. Card details never pass through this system at any stage.
- If you use the AI-powered "Foreign Pedigree Scan" feature: the document photo you upload (used solely to perform the scan, see Section 4) and the pedigree/bird information extracted from that scan.
- Technical data: IP address, browser/device information (user-agent), session timestamps — for security and abuse-prevention purposes.
3. How We Use Your Data
- To provide the service (storing your records, generating pedigree certificates, sending reminders).
- To maintain account security (login attempts, rate limiting, abuse detection).
- To respond to your support requests.
- To fulfill our legal obligations.
Your data is never sold for advertising purposes or transferred to third parties for marketing purposes.
4. Infrastructure Where Data Is Stored
Account and application data are stored in a PostgreSQL database managed by Pedigre Pro, and uploaded files are kept in S3-compatible object storage managed by Pedigre Pro; Supabase and Vercel are not used. The service may connect to OpenStreetMap tile servers for maps, Open-Meteo when flight weather is requested, Google Fonts for typefaces, YouTube for the promotional video, and Google Analytics/Tag Manager for anonymous production traffic measurement. When you use AI-assisted pedigree scanning, the selected document is sent through OpenRouter to the selected AI model. System email is delivered through the configured SMTP service. If native push is enabled, the Android device token is sent to Firebase Cloud Messaging and the iOS device token to Apple Push Notification service; if Android in-app purchase is used, the purchase token is sent to the Google Play Developer API. Card data never reaches Pedigre Pro. These connections may transmit technical data such as your IP address, browser/device information and the requested resource to the relevant provider.
When you use the AI-powered "Foreign Pedigree Scan" feature, the document photo is transmitted solely to perform the scan through OpenRouter to the provider of the AI model selected at that time; this transfer is subject to OpenRouter's and the model provider's terms. Requests are sent with OpenRouter's zero-data-retention (ZDR) and data-collection-denial routing options. The photo is not permanently stored on Pedigre Pro's servers or database; it may be kept temporarily in your browser during review and is deleted after import or cancellation. The extracted scan result and cost/performance metrics are stored on the server for response recovery, duplicate-charge prevention and auditing. Extracted birds are added to your normal pigeon records only after your approval.
5. Data Security
Database authorization rules and row-level access controls are applied to separate user data. Administrative access is restricted to what is needed for the relevant role and duties. Since no internet service can guarantee absolute security, technical and administrative measures are reviewed on a regular basis.
6. Retention Period and Account Deletion
Active account and app content are retained for as long as the account is in use. Support/contact records are kept for at most 1 year from submission and error/incident logs for at most 90 days. Recoverable structured AI scan results are deleted after 30 days; cost and performance records without the personal result are kept for at most 1 year. Expired temporary verification codes and session records are cleaned up regularly.
You can delete your account from within the app (the same way on web, iOS and Android: Profile and Settings → Delete My Account). As soon as your request is received, your account is locked and can no longer be used normally; your records are not deleted immediately — a 30-day waiting period applies so you can reverse an accidental or hasty decision. During this period you can cancel the request with a single click by logging back in, regaining full access to your account and all your data (as it was before the deletion request). Once the 30 days have elapsed, your account — including your profile and all your pigeon/pedigree/flight/health/cost/nutrition records and uploaded photos — is automatically and permanently deleted; data cannot be recovered after this step. If you no longer have access to your account (e.g. you forgot your password or no longer have your device), you can submit the same request via pedigrepro@gmail.com; in that case your request is processed within a reasonable time after your identity is verified.
When an account is permanently deleted, its linked error/incident logs and personal content in AI scan results are also deleted; anonymous cost totals cannot be linked back to the user. Backup copies become unreachable within the providers' own technical backup cycles; the exact backup rotation period will be published separately once provider agreements are finalized.
7. Your Rights
You have the right to access, correct and delete your data, and to object to its processing. See the KVKK Disclosure Notice for a detailed list of rights under Turkish law.
8. Children's Privacy
The service is designed for users aged 18 and over. Persons under 18 must not create an account; the service may only be used under the knowledge and responsibility of a parent or legal guardian. If you believe a child's personal data has been processed without authorization, please contact us to request deletion.
9. Membership Plans
Pedigre Pro offers two membership plans — a free trial and a paid, yearly Premium plan — with more plans possibly added in the future. Premium membership also includes full access to the "Pedigre Academy" educational library. Your plan, trial start/end date, membership duration and payment-notification status (transfer reference code, approval status) are processed to manage the service. See the Subscription Agreement and Refund/Cancellation Policy for pricing, renewal, cancellation, withdrawal and refund terms.
10. Changes to This Policy
This policy may be updated from time to time. Significant changes will be communicated through an in-app notification or by email.
11. Contact
For questions: pedigrepro@gmail.com